Microsoft Recruits Freshers

Designation Mediaroom Dedicated Support Sp

Job Description

Responsibilities Utilize effective verbal/written skills to communicate with customers, CSS engineers, solution archetecs and appropriate subsidiary staff via electronic correspondence or telephone. Be prepared to provide onsite support regarding mission critical problems experienced with the supported technology within your team.

Mentor peers on service delivery and problem solving processes. Monitors and responds to questions on technical aliases. Provide solutions that satisfy customers which will involve handling difficult situations (complaint handling, sensitive customer, mission critical). Most of this would be Onsite Meet service delivery guidelines within the principles of the Customer Focused Culture.

Have a working knowledge of current India PFE, CSS, Global policies and processes involving case handling and support boundaries. Take an active role in challenging and suggesting enhancements on existing processes and workflows. Develop own technical knowledge on products/technologies related to the team scope and business needs. Demonstrate the ability to handle any support situation that arises, including but not limited to: the ability to utilize company-wide resources to resolve a customer issue, teaching on-site courses to strategic corporate customers, and acting as the unit escalation contact point for executive management in hot-site situations. Manage hot site issues by setting customer expectations, devising action plans and communicating to MSTV CritSit Manager, Customer SAM and customers Use sophisticated tools to analyze complex problems and develop solutions to meet customer needs. This may involve writing code for workarounds Assist with selection and induction of a new team member. Represent Microsoft in any forum (i.e. seminars, technical or marketing, conference events). Work with local marketing people for product feed-backs, new products launch. Participate in 24x7 rotation based on product/technologies knowledge. Proactive is part of every engineers role in PFE These pro-active elements will be applied differently depending upon job role, technology supported and resource planning method used within teams. Activities included are : Scope all proactive requirements in agreement with the customer; Provide written documentation to all new issues in a timely fashion, (KB articles, SO articles, white papers); Develop Workshops, Deliver customised health checks, supportability reviews, workshops, expert round tables, risk assessments, etc. Participate in triage and Case Wellness meetings with GTSCengineers to share knowledge and analyse cases Provide feedback on technical content for future proactive services, could be to other engineers, DSEs or SMSG Readiness Contribute to process and internal tools development.

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Asiawebmedia Tech Recruits Freshers

Experience : 0 - 1 Years

Location : Delhi/NCR

Education : UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization

Industry Type : IT-Software/ Software Services

Functional Area : E-Commerce, Internet Technologies

Job Description

If u looking salary package 1.5 to 3Lacs P.A. Join as a trainee During the training process , The candidate will be part of the working team and working for outsourcing projects. After successful completion of training 100% job surity. Handsome PKG.

Desired Candidate Profile

If u looking salary package 1.5 to 3Lacs P.A. Join as a trainee During the training process , The candidate will be part of the working team and working for outsourcing projects. After successful completion of training 100% job surity. Handsome PKG.

Executive Name : Manager Hr

Email Address : trainee@asiawebmedia.com

Reference ID: SEO Trainee

Keywords : PPC, SEM, Search Engine Marketing, SEO, Search Engine Optimization, Online Marketing, Internet Marketing, Adword, Traffic Analysis, email marketing, Google Analytics, Link Building, Pay Per Click


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Wipro Infotech Recruits Freshers

Wipro Infotech hirirng Desktop Engineers for Mysore


Job Description

will be responsible for supporting calls that comes to Technical Helpdesk

Should be able to troubleshoot and give online solutions and register 100% of the calls with proper information captured as defined in SOP by capturing the relevant technical information.

Should be a excellent team player and should posses excellent customer orientation skills.

candidates who are willing to relocate to Mysore should only apply

Desired Profile

Language Skills - English and Hindi with any one or more of the following regional languages. Tamil, Telugu, Malayalam, Marathi, Punjabi, Bengali, Oriya, Marathi, Gujarati.

Soft Skills - Customer service skills, Basic Telephone Etiquitte, Customer Orientation, Communication skills, Listening skills,

Able to answer customer queries politely and effectively. System knowledge

Knowledge of Hardware & Networking, OS - Windows, Linux, Novell.

Familiar with technical terminologies of application and softwares. 100% Process

knowledge and adherence. Certifications like A+, MCSE, CCNA would be an add ed advantage.

Experience 0 - 2 Years

Industry Type IT-Software/ Software Services

Functional Area Systems, EDP, MIS

Education UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required

Compensation : Rupees 1,00,000 - 1,75,000

Location Mysore

Keywords desktop customer support help desk

Contact J.S Raj Mohan

Email rajmohan.jsr@wipro.com

Reference MYHD

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Maxim ICD Recruits Freshers

Defect Analyst ( IC processing)


Job Description

This position involves Defect Analysis of CMOS and bipolar integrated processes.

Evaluating and classifying production defects, generating reports in real time and communicating concisely with production floor people in manufacturing operations worldwide. Responsibilities include working with production floor personnel to determine root cause and implementation of yield improvement programs.

Desired Profile

Applicants must have a minimum Bachelors degree in Chemistry or Physics, chemical engineering, material science, or a related field.

-- 0-2 years experience in position that involves extreme attention to detail.

-- Knowledge of Semiconductors is a plus.

-- Applicant must have good theoretical knowledge of design of experiments (DOE) and statistical process control (SPC).

-- In addition to technical excellence, this position requires superb communication, time management, and team skills.

Experience 0 - 3 Years

Industry Type Semiconductors/ Electronics

Functional Area IT-Support, Telecom, Hardware

Education UG - B.Sc - Any Specialization, Chemistry, Computers, Electronics, Maths, Physics, Statistics

PG - Post Graduation Not Required
Compensation : Best In the Industry

Location Gandhinagar

Keywords semiconductor IC

Contact Sajith
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