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Tuesday, November 27, 2007

Cramster Recruits Freshers

Customer Care Executive

Experience : 0 - 2 Years

Location : Delhi

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Job Description

- Accurate and timely resolution of customer queries via E-mail & Live Chat
- Provide support through effective interaction
- Effectively communicate the status of each complaint to the customer periodically
- Ensure 100% client satisfaction

Desired Candidate Profile

- Graduate/Post-graduate in any discipline
- Previous Customer Service Experience handling US Customers via web/email/chat in an international call center.
- Good knowledge of MS office (Internet, Email, Chat)
- Willingness to work in Flexible shifts
- Excellent English written and oral communication skills (American Language is must)
- Ability to effectively and professionally present information to customers, clients, and other employees of the organization
- Good typing speed

Executive Name : Deepa Chakravarti

Keywords : Customer Care Executive, Customer Support Executive

Click here to Apply Through Naukri

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