Wipro Infotech Recruits Freshers

Wipro Infotech hirirng Desktop Engineers for Mysore


Job Description

will be responsible for supporting calls that comes to Technical Helpdesk

Should be able to troubleshoot and give online solutions and register 100% of the calls with proper information captured as defined in SOP by capturing the relevant technical information.

Should be a excellent team player and should posses excellent customer orientation skills.

candidates who are willing to relocate to Mysore should only apply

Desired Profile

Language Skills - English and Hindi with any one or more of the following regional languages. Tamil, Telugu, Malayalam, Marathi, Punjabi, Bengali, Oriya, Marathi, Gujarati.

Soft Skills - Customer service skills, Basic Telephone Etiquitte, Customer Orientation, Communication skills, Listening skills,

Able to answer customer queries politely and effectively. System knowledge

Knowledge of Hardware & Networking, OS - Windows, Linux, Novell.

Familiar with technical terminologies of application and softwares. 100% Process

knowledge and adherence. Certifications like A+, MCSE, CCNA would be an add ed advantage.

Experience 0 - 2 Years

Industry Type IT-Software/ Software Services

Functional Area Systems, EDP, MIS

Education UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required

Compensation : Rupees 1,00,000 - 1,75,000

Location Mysore

Keywords desktop customer support help desk

Contact J.S Raj Mohan

Email rajmohan.jsr(at)wipro.com

Reference MYHD


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